Here in Pune, my connection is down from last 2.5 months

Here in Pune, my connection is down from last 2.5 months. My experience with Tata Indicom/VSNL is not much different from other’s experiences here. Basically, their backend team is totally non-functional. Making call to call centre does not help as they give their standard line of “will be solved within 24 hours…”.
It will be really good if one of us can get list of email id and phone numbers of Tata Indicom’s managers and post it here. Calling to call centre is like hitting your head on the wall.