tata indicom ridiculuous service

Hi,
I am also a prey for tata indicom ridiculuous service. Inspite of several hassles i was connected with broadband. That too from day1 it takes minutes to browse a site like yahoo. I complained on that it was already 4 days but no response. I called to call center around 10 times once they put me on hold stating that they will connect me to higher official when i asked that i want to escalate this.
Service is too pathetic. Inspie of money paid i have to invest huge money on phone bill.