Monday, September 18, 2006

NEVER GO FOR TATA BROADBAND

Tata Broadband sucks - the customer service is pathetic. I had a downtime of 4 days twice in the last 3 weeks. That's eight days of no service in a span of 21 days! Crazy!! And the company's personnel are hard to reach, don't give proper replies. They don't have toll-free number, so everytime I call, I am made to pay huge mobile bill for each call, with a wait time of 12 minutes or more and another 10 minutes to argue with the customer service. The local engineer had taken away my router and did not return as promised. Only after threatening them, did they decide to send a replacement after 4 days!
NEVER GO FOR TATA BROADBAND if you want peace of mind.

0 Comments:

Post a Comment

<< Home