taking consumers for a ride

Seriously companies are taking consumers for a ride and on top of that they get what they want.
I applied for a TATA indicom broadband connection in Hyderbad near to hitech city on 1-st of March . They took my application and kept assuring me that it would be installed in 10-15 days …but after waiting for 45 days i gave up.
When i spoke to the area manager( Mr. Gandphati Bhat) of tata indicom about it , he said , Dont worry you will get your money back ! After waiting for 45 days .
I still got the appliaction receipt from them .
I am planning to go to consumer court.