TATA INDICOM Connection

Hi, i seem to have the same problem with TATA INDICOM Connection. Though they gave me my pre-paid connection after 15 days of repetitive calling. Their connection went down in about a week. Eventually the local service guys were not to be seen nor were they reachable. Frustrated, i had to ask for my connection to be disconnected. The customer support was prompt on acting on the same and my connection was disconnected. With over 1800 balance remaining, i was wondering if i would ever get lucky in getting my amount back.
Would the router provided be of some use in the outside market.
With so many customers having the same problems with TATA INDICOM, isn’t there a TOP GUY we could interact with and make them aware of what they offer. As of today, the incompetent frontline wade of frustrated customers, with their mails.
Should someone come across any email address of someone working high on the corporate ladder, please post a comment.
Would the Courts of India offer some recourse.