Tata indicom broadband technicians
My request for shifting of connection is pending for over 50 days.In this period i have called customer service and the tata indicombroadband technicians over 300 times and still my shifting is pending.
Every time i call them i hear a bunch of lies…Tata indicom broadband technicians will tell a blant lie that they will get the connection working today but when you call them they will either switch of their mobile or will not pick up(although one workaround for this issue is to call from different PCO’s to make them answer your call).CAlling the customer care number 60607070(hyderabad) is waste of time..as these lying technicians dont update their CRM tool(customer query database with the truth)
In my case after calling one Mr.Ravi (tolochowki,hyderabad) i managed to get the cabling done after 40 days but this person has lied to his own office by not updating their system as when i called the customer care they said its updated to them as its not feasible(there was no mention about the cabling tata people did at my home).
Now i am still waiting for the connection to get activated..I have been without internet for over 60 days and i am also billed Rs1800 and i am being harrased by tata billing department to pay the bill.
I have decide i have had enough and have decided to take it up to http://ncdrc.nic.in/.
Airtel does not provide in my area and bsnl has no ports.
Please be aware of tata indicombroadband service…Tata is a great enterprise with great reputation.But a few nto worthy employees spoil the name of the company!
If any one(in hyderabad) is interested in taking this issue with consumer redressel forum legal action please contact me by replying.
1 Comments:
HI guys,
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