Thursday, July 20, 2006

I had been with tata broadband connection

Hi
I had been with tata broadband connection form 21.12.2005 [Plan surf 6000]. the service till 16/7/2006 good becouse the field engineer is very good, to attend the call with in No time.
But Alas!!!! my line had connection problem from 18th July. I am running Piller to Post to post to rectfy the same. I called the customer care center at Hydrabad moring 10.15 to register my complaint. attended by Ms.Daicy regestered the compaint manualy since her system not working and not given the complaint no. 11am called the Chennai Engineer Mr.Dharani. Mobile no.098821 01169 to liston his Music, 3time he pickedup the phone given another Mobile no 09444 32 31 63 Mr.Venkatesan. He given His engineer no 098404 19249 to attend the work.
again called the customer care center 3pm 0n 18th attended by Mr.Santosh Kumar regestered the complaint.no 182664, then for updating the possition have to call 19th morning 9-30 am, 12.15 pm call attended by sathya, 3.00 pm call attended by santhosh kumar, and 6 pm by parveen kumar. nothing happend in between just “tong in cheek” talking by the call attending staff. again I called 20th morning call attend by sunitha at 11.58 informed she had not recd any feedback from the field people you may call after one hour for the possition I dont KNOW what to do with this people. just knok the door of Consumer protecton council.
Kurup

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