Saturday, July 15, 2006

more over i am dissconting ur connction and i am going to take airtel connection or some other connection.

My name is T.Ramesh kumar my id is : ramutala123@eth.net
i stay in kothapet, dilsukhnagar,hyderabad.i have taken ur connection on i.e . 1-3-2006 (on 1 march) @ 128kb speed, later on i hav changed my plan to 256 kbps .
from 3 rd march onwards..i am facing..so many problems with ur boradband connection… sometimes..discconctions, some times net slow, some times wan light blinking…etc..etc.. to till date..i am not at all satisfied.with ur connection..
i hav given so many compliants reagarding this issue..
my compliants are……
3104832 ( on 3rd march2006) 3282966 ( on 27th march) , 3296805( 30th march) 3311862 ( 3rd april) , 3312825 (3rd april) , (3479757) 3oth april (3486022(2nd may) (3536171 10th may), (3536182 10th may) , ( 3621174 26th may) , (3622342 29th may) , (3656901 4th june ) , (3660353 5th june ) , ( 3683833 8th june) ( 56706 22nd june ) , (136440 11july-2006) .
u can verify my compliants..
i stay in kothapet ( i.e in dilsukhnagar area) and ur DSLAM is in chaitanya puri.
from ur dslam my netcafe is no near.. i.e is only half kelometer.still i am getting this much problems…
my area engineers are
in march …it was ADDI
in may it was SHAMSHEER
in june it was RAVI
so many engineers changed but..still now my problem has not rectified and solved.
i hav suggested..so many people to take tata connection..more than 40 connections hav came from my side..to u people ( i.e frm kothapet area) . but all the people in kothapet area are facing same problem..not only me everyone..are facing dissconneciton problem.everyone started scolding..me .and i started scolding customer care people…
i am really sorry to say that..
but past one week i started researching on the engineer of vsnl..and cable boys of dilsuknagar area . what they r doing..when the connection..goes.
in this research i hav noticied so many things….. till now i taught the customer care people are not taking action on the complaints given by us.. but it is false..its the problem with the area engineers and cable boys..
i have taken some snaps(photos) of ur dslam and the cable connnectivity
i am attaching some photos..please see that photos carefully .
i am very ashamed to see all this…is this the vsnl cable connectivity..and maintainence . why u people suggest us to take tata broad band conneciton and why u people promise us to give 98% speed assurence.
please i suggest u people..to appoint area manager and check what this enginners and cable boys are doing.
if u not solve this cable problem . we will face same problems again and again.
i hav seen airtel broadband people ..the cable is totally underground..not like u people..leaving the cable on the roads.
i am expecting that u people will take action on this.
more over i am dissconting ur connction and i am going to take airtel connection or some other connection.
thanking you………
rameshkumar
hyderabad.

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