Monday, May 28, 2007

I took up a Tata broadband connection

I took up a Tata broadband connection on 21st May 2007, the connection was available till 22 evening and after that I am just begging to all Tata Indicom Service/Technical guys to get the connection back.
This is worst service I have ever experienced in my life. I have called their call center every alrenate days and no proper response at all. I have registered a complaint . Nobody is caring to repond back properly. I strongly suggest to tell all your freinds not to take up any connection with TATA.
Their are looting all our money and giving the worst service in the world.
Guys please , also let me know is there a way we could file a case against them. I’m really frustrated.

2 Comments:

At 12:10 AM, Blogger Blue Dreamz.... said...

HI,

I'm facing a similar issue currently. Its a long story. I took a tata indicom connection of the Surf Power 7500 plan worth Rs 3031/-. A representative came to my house and collected a cheque worth the same price from me and gave me a receipt. I'm providing the details here (Receipt No - 1155348, Cheque No - 535059, Date - 24/05/2007).
After a couple of days, two men came and set the internet connection by providing us a modem and a wire. Since next morning, the connection was cut. I repeatedly called customer care and these are the different replies I got till date (of course I still did not get my connection):

1. First they said my cheque had bounced, and my account has been thus suspended.

I contacted ICICI bank for a bank statement. From the statement it was clear that a sum of Rs 3031/- had been credited from my account vide cheque 535059 on the name of VSNL on 6/6/2007.

I informed this to customer care and waited. They did not call me back.


Being fed up, I called again and again without any result. They simply deny to receive any money and ask me to pay again to get my account activated. The fucking liars!!!!

Then one day a lady from the customer care told me a new story:

2. She told me that I had paid Rs 3031/- while the actual cost for that plan had gone up by 3 rupees!!!! It was now Rs 3034/-. This was because the service taxes had gone up from 12.27% to 12.35%. My account had been suspended because I paid 3 rupees less!!!!!!!

I called up again and again, they continue to tell lies after lies and ask me to come to their Whitefield office with all the proofs. They know I do not have the time to trudge down that far.


PLEASE NEVER TAKE TATA INDICOM CONNECTION. THEY ARE THIEVES, DACOITS, CHEATERS, THUGS ETC ETC...



THIS IS MY ADVICE TO ALL THE READERS.


Warm Regards

Swapnoneel Roy.

 
At 11:13 PM, Blogger blogspot said...

HI guys,

Watzzup just going through lot of blogs with ref to the matters related to the TATA indicom broadband consumers suffering and wanted to create a unified voice for all of us
Hence you are requested to provide your email id and user id
Please drop me a mail at my email id blogspot3@gmail.com
Your's truly,
The blog3 team

 

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