I had applied for Tata Indicom In Bangalore Banashankari

I had applied for Tata Indicom In Bangalore Banashankari on May 31 ..So far no one contacted me to give the connection , though have encahsed chaque long back..You call their customer care its same reply by next week we will get you the connection .
Finally today I`m cancelling the application and will ask for refund ..I guess I`m going for sify…