screwed out of shape if you opt for tata broadband

you would be screwed out of shape if you opt for tata broadband. Don’t think I would get back my security money too…..can anybody advise me how to go about it. Planning to opt for mtnl’s TriB AA….let’s hope they are ok….keeping my fingers crossed.

false cheating report created by Tata Indicom

Hi,



I am working as a senior system administrator in a software company. This is the false cheating report created by Tata Indicom and charging us for that every month. For your reference I am providing the latest bill. Please publish this for public view.



We observed and found there is a “false internet usage report” showing in our tata indicom broadband internet my usage. When I checked with view details, Tata indicom is charging on our office holidays (Saturday and Sundays). Even my office is shut and nobody worked also my internet usage is reflecting on those days too. Tata indicom is trying to cheat the customers by burdening with false bills.


I wanted to take this up legally. What is the procedure for this?

Thanks,



Prabhakar.G

complaint

I stay in Bangalore and applied for a personal use, Tata Indicom Broadband connection three months back (3 June 2005). At that time i was told that the connection will be done within 14 days (after Technical feasilibility analysis of the location).

But now, after all the analysis and after regular complaints and continous follow ups, i am still getting the same response ("..cabling under process..") from them. Customer care always say its going to be done this week and leave me wandering into nothing. They also have another standard fit for nothing dialogue - "someone from our side will call u in 24 to 48 hours".. they speak like they are going to do something. I have not received any call from them.

I would hereby like to request Tata Indicom Broadband to please give me an appropriate response for my complaint. My application number is 1423135. The sales people who came with all the smiles and collected the money (and literally dissappeared after that) from me from my home have been cutting my calls everytime I try to get in touch with them.

At the time of filling the application form, this is the least i had expected from the house of Tata's and i m sure a handful of guys might be giving the rest of Tata's group a bad name.

But one thing is for sure; I (and my network of friends/relatives/collegues) am never ever going to buy any more services/products from Tata Indicom.

Regds
Prashanth

TATA Indicom Broadband

Iam working as IT manager for India's biggest IT PR firm. Iam using TATA Indicom Broadband connection which was Dishnet DSL earlier. Life was cool until it was operated by Dishnet. The nightmare started after Tata's came in to picture. My very first shock was my bill. I received a bill of Rs 14000 against my regular bill of Rs 3000/-. They blamed us saying we have virus where as I use linux machines. I changed my plan to unlimited download without knowing iam going to dig my own grave. Internet kept going down everyday for atleast 5 hours and our routine job was to give a complaint which is of no use. Now for past 2 1/2 months , i.e 15th of June 2005 till date 20th Aug 2005 ( Today) the net is down and everyday iam giving a complaint. When we call the customer care they say it is just a call center and their job is just to take a complaint and esclate it to technical department. I myself made personal visits to TATA indicom Office but nothing worked. Now for past 2 1/2 months we are just calling customer care to listen there automated lieing maching which tells you about all that they don't actually offer. But after all these one prompt service we need to appreciate is billing. No matter the connection is down or up, you get the bill everymonth without fail.

I suggest them to change their slogan to " Jab tata indicom ho saath, aap nahi soo paayenge chani say rooz raat"

If the concerned person is reading this, my message to him . WAKE UP GUYS, BEFORE YOUR CUSTOMERS START BEATING YOUR USELESS FIELD ENGINEERS.