validity period for outgoing calls

i want to take your 2yr scheme but i want to know that what will be the validity period for outgoing calls if i recharge
whether it will be only for a month or for the whole 2yrs.after 2yrs will the mobile work or not.

thanks.

scheme of two years

i want take connection in the scheme of two years system. is there any exchange base system is there for non stoping
connection of bsnl. i am fed up with connection post paid bsnl connection. without any talking the bill comes in hundreds.
and i came to know the coverage of connection at vill- Gundugolanu,mandal- bhimadolu,taluk-eluru,dist-westgodavari, AP, if
it is so this sceme is very use full for the village peoples. kind inform me on my e maill please.

tata mobile phone

if i take this 2 yrs plan n in middle if i want 2 sell the cell back how much can i xpect

new scheme

i wanna know abt this new scheme in detail anbt the prices n features.and also the sms features u r providingplz reply

tata post paid mobile,

i am using tata post paid mobile, now i liked your newly launched 2 yr free connection mobile service. so can i get the
same on my this mobile and that is also with the same number i am right now using. if yes i would be very much grateful.

services of the Tata Indicom

Like to avail the services of the Tata Indicom. Presently working in Muscat/oman but belong to Dehradun ( uttaranchal). Please breif about the cities of uttaranchal where have your services.If so kindly mail the address where/whom to contact in Dehradun to get the services. will apreciate if can mail the tarrif as well. B.p.dabral

tata phone

i want to buy a tata phone but i want to know the scheme of ur 2 yearsi want to know that if i am recharge my phone once then i can make outgoing calls for 2 years or not.or i want to know the connectivity of tata in himachal also plse reply of my query and one more thing what after two years when this limit goes to end.

Tata Indicom Broadband connection

Dont even think of taking Tata Indicom Broadband connection. They are fraud. I applied for one connection 4 months back and
till now no luck. Even i wasted 300 rupess on my cell calling customer care. There customer care sucks and alwasy says that
we have some technical problem and you will get connection within few days. They just somehow dump the customer. I finally
requested to refund my money and that also looks very difficult. Even the guys using the connection have very bad experince.
I am planning to go to consumer forum.

Tata Indicom Broadband Woes

Hi,
I got my Tata Indicom Broadband connection finally on Sept 13th 2005. Here are some metrics associated I would like to share.
�« 5 weeks lead time from the time I paid up to the time I got the connection.
�« 20+ follow up calls, possibly much more.
�« Calling list included:
o The representative who came and took the subscription money.
o The connection manager who is responsible to send the technician to my house to get the connection done.
o The marketing manager for Bangalore.
�« All this felt lousy as there was no interest from the agency to come and set up things, no one truly cared.
�« Finally the technician came and set it up.
Things were fine until Oct 11th when the connection went down. The first complaint (2412699) was logged on Oct 11th and the latest one was yesterday (2456415), here are some more metrics:
�« Today is Oct 21st and still no sign of any fix.
�« I have called up customer rep daily at least twice.
�« All reps say the same thing and promise a call back within 24 hours, WHOLE LOAD OF BULL.
�« No one calls back.
�« If I ask to be connected to a senior person or manager here are the reasons given:
o The supervisor will call back in 1 hour.
o The supervisor is having dinner as it is his break time and so he will call back later.
o There is no one available right now.
o The supervisor says blah blah.
�« But not once did I ever receive the call back nor did the supervisor come and speak to me on the phone when asked for. All dealings were done thru the rep.
�« There is no weekend service, they never show up or do any fix up on weekends.
�« They don¡�t provide any service in the evening.
�« I don¡�t understand this, the customer would be working during the day so it makes sense to have extended service times (after evening) or weekend visits to address issues when customer is at home.
�« Fro the last 11 days I have no internet at home and therefore I am unable to work out of my premises. My work profile is such that I need to be online in the night for some time; lot of communication takes place with other centers. But thx to TIB I have been providing the excuse repeatedly for the last 11 days that my internet is down. I have been asked by my manager to go to BSNL as they seem to be more reliable. I am almost at the verge of making the leap.
Today Oct 21st I feel the following:
1. TIB is a stupid company which is going to loose major business.
2. ZERO accountability.
3. NO ONE CARES.
4. LOUSY service and total lack of ownership.
Yesterday I did get a call from a technician while I am in office. He shouts ¡¥is the internet working¡�. I think what an idiot; I am at office how the heck he expects me to check if the connection is fixed up or not. So I tell him I will check in the evening and call him back. But he says I can¡�t call him but I need to call customer service and follow up if it is still not fixed. This butt head does not even have an equipment to check from my house whether the connection is there or not. He does not even bother to come to my house and do the check. Very Very frustrating INDEED!

Unresolved - 47 day old complaint

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Date: Mon, 17 Oct 2005 05:37:40 +0100 (BST)
From: "rahul singh" Add to Address Book
Subject: Fwd: Unresolved - 47 day old complaint ! / Pay damages
To: customercare.del@tatatel.co.in


Kindly be advised copy of the complaint is beeing forwarded to:
Telecom Regulatory Authority of India:For The Attn Of APS/CMD
Ministry oF Consumer Affairs:For The Attn Of OSD To MoCA


Note: forwarded message attached.
--------------------------------------------------------------------------

Latest Update:Recieved a call on 14/10/05 from Ms Suchi Tel No.55558807,advising that as the signals are very week in the
area / address where the phone is installed therefore she would issue necessary instructions to get the instrument changed.
This one would be with an additional antena thereby restricting our mobility of carrying the instruments from one room to
another room. Despite agreeing to her lobsided offer till date it is a pathetic state of affair.If you peole are not in a
position to handle the issue then just withdraw the services& refund the total amount with interest.



Till 13/10/05 the calls were beeng available in the incomming mode . Now even that facility has been with drawn.

--------------------------------------------------------------------------







Attention TATA INDICOM WALKY .- Consumer Affairs Deptt- Plz Rfr Our( complaint Nos-20475684,20532094,20590410- provided
by your Ms. Kaur etc.) various calls to yr coustomer support, earlier e-mails & 14 visits by various representatives in
approx past 40 days.( Most recent beeing one Mr Ram on 06/10/05 at 2:30 Pm)Balance 13 names of yr exec,with respective
dates and timings with their remarks can be be made available to you if required.This connection belongs to a retired
Joint Director of Ministry of Defence. Either activate it refund the total amount-asap.

Your carelessness & incompetent service has braught harassment ,inconveniance and misery to a retd.class 1 gazeted officer
of Govt of India. Rfr Govt. charter viz a viz Sr Citizen ,and various court rulings in such matters when produced before
div. bench of consumer affairs-



Followings are the relevent details.



One cant even dial your customer care deptt from the telephone. Out going have been barred w.e.f 1st Sept 05.The pre
recorded msg says that this fcility is not available on your telephone.



Most propably The tower No:Not Alotted./ The E.S.N.No. Not Assigned.



Billing Add. Mr S.R.Singh,11-D, Janhit Appartments, Sector -9,Rohini,New Delhi



Tel No:011-55637388 /WS SGL RATE PLAN. Model No.LSP-340.



A/c.No.202219661



Bill No.128235451



BILL Date.28/9



Bill Period:26/8 to 25/9



Cr.Limit.1500/-



Paid Rs 984/-Vide Cheque No.439700 Dt.30/09/05 ,drawn on SBI Bank Nirman Bhavan Branch -Favouring TATA Teleservices A/cNo.-
202219661



Payment Includes Usage Charges,Monthly Rentals,DL Intra City Shifting charges with different exchange W.S-06/09/05,



Alternate No. Rahul -9810077956.



Plz do the need ful. Phone out of order since 01/Sept/05

-----------------------------------------------------------------------------------------

Latest update:13/10/05

Further to the above plz be advised that one Mr Manish Malhotra visited to note down the parameters of the telephone again
on 12/10/05 at 1:45 pm. He after talking to ome Mr. Chandan over telephone made us speak to him to explain the nature of
complaint.Mr Chandan's tel No.:55558168/9212141567. This visit wos sponcered by your Raja Grden associate.








--------------------------------------------------------------------------------



--------------------------------------------------------------------------------
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Date: Thu, 13 Oct 2005 05:49:38 +0100 (BST)
From: "rahul singh"
Subject: Unresolved - 43 day old complaint ! / Pay damages
To: customercare.del@tatatel.co.in

HTML Attachment [ Download File | Save to Yahoo! Briefcase ]



Attention TATA INDICOM WALKY .- Consumer Affairs Deptt- Plz Rfr Our( complaint Nos-20475684,20532094,20590410- provided
by your Ms. Kaur etc.) various calls to yr coustomer support, earlier e-mails & 14 visits by various representatives in
approx past 40 days.( Most recent beeing one Mr Ram on 06/10/05 at 2:30 Pm)Balance 13 names of yr exec,with respective
dates and timings with their remarks can be be made available to you if required.This connection belongs to a retired
Joint Director of Ministry of Defence. Either activate it refund the total amount-asap.

Your carelessness & incompetent service has braught harassment ,inconveniance and misery to a retd.class 1 gazeted officer
of Govt of India. Rfr Govt. charter viz a viz Sr Citizen ,and various court rulings in such matters when produced before
div. bench of consumer affairs-



Followings are the relevent details.



One cant even dial your customer care deptt from the telephone. Out going have been barred w.e.f 1st Sept 05.The pre
recorded msg says that this fcility is not available on your telephone.



Most propably The tower No:Not Alotted./ The E.S.N.No. Not Assigned.



Billing Add. Mr S.R.Singh,11-D, Janhit Appartments, Sector -9,Rohini,New Delhi



Tel No:011-55637388 /WS SGL RATE PLAN. Model No.LSP-340.



A/c.No.202219661



Bill No.128235451



BILL Date.28/9



Bill Period:26/8 to 25/9



Cr.Limit.1500/-



Paid Rs 984/-Vide Cheque No.439700 Dt.30/09/05 ,drawn on SBI Bank Nirman Bhavan Branch -Favouring TATA Teleservices A/cNo.-
202219661



Payment Includes Usage Charges,Monthly Rentals,DL Intra City Shifting charges with different exchange W.S-06/09/05,



Alternate No. Rahul -9810077956.



Plz do the need ful. Phone out of order since 01/Sept/05

-----------------------------------------------------------------------------------------

Latest update:13/10/05

Further to the above plz be advised that one Mr Manish Malhotra visited to note down the parameters of the telephone again
on 12/10/05 at 1:45 pm. He after talking to ome Mr. Chandan over telephone made us speak to him to explain the nature of
complaint.Mr Chandan's tel No.:55558168/9212141567. This visit wos sponcered by your Raja Grden associate.rahulsingh69>

resignation letter

Lemme see whether this 'resignation letter' gives me back my security deposit.........!!!!!???

Quote:
Date: 14/10/2005

Videsh Sanchar Nigam Ltd
Broadband Services,
Videsh Sanchar Bhawan,
Bangla Sahib Road,
New Delhi â?? 110001

Attn: Billing Department
Subject: Refund of Deposit (Discontinuation of Broadband Service)
User Name: AKB1469

Dear Sir,

In view of the horrific broadband service over long durations, I have chosen to discontinue this service, which has been
laced with â??frequent disconnectionsâ?? and many a times â??no signalâ??. No amount of complaints could rectify this
problem.

I would like to bring in record that other than the â??frequent disconnectionsâ??, which was a major irritant, from 23rd
September, 2005 there was no signal. Complaints with your â??customer serviceâ?? were lodged continuously over a period of
4 days, but to no avail.

This has led to severe inconvenience and financial losses, as I used to conduct on-line trading activities from this
service.

As the previous bills have been settled, the last being DSL/05/Sep/2005/24450 dated 31st August 2005 of amount Rs.469 /-,
wherein monthly charges from 1st Sep to 30th Sep is also covered, THERE IS NO OUTSTANDING amount on my name. In view of
this, it is expected that you reimburse the full security amount of Rs.1000 /- at the earliest.

I had forwarded my intention to discontinue the â??broadband serviceâ?? to your customer service, both by e-mail as well
as telephone on the 30thSeptember, 2005.

You may send your personnel to collect the â??modemâ?? with prior intimation.

Please note, in the event of undue delay in reimbursing the security deposit, I would be forced to forward my complaint to
the â??consumer forumâ??.

It is indeed a matter of shame that I had to endure this pathetic experience from such a renowned business house as that
of the TATAs, and at least hope that the refund is made available without any teething troubles.

ATISH KUMAR BASAK
Unquote.

authorised distributor for INDICOM Services

Well guys…
I have gone through each message here. I am planning to become authorised distributor for INDICOM Services in my area (near mumbai). And will try my best to provide the best what I can do from my end. BUT I am a bit scared about their support. Anyways … If i will become the distributor, I will try to see such problems. Thank you all. Its a great help.