Monday, March 26, 2007

real pathatic service

Dear All,
A real pathatic service from Tata Indicom. You want to sucide yourself. Just contact Customer care centre. That’s it. You will succeed..
Don’t know what you guys think, I am frustatetd to such an extent now with Tata Indicom that I am planning to hang myself.
Due to some important work, I opted for the braodband connection from tata indicom. Out of 30 days, it was working only for 6 days, rest all days, my time went in calling cust. care service centre.
I paid 6 months charges, don’t know how to get them back. Don’t know from where to get a solution for my problem. Could you guys help me out to register a complaint on Tata Indicom. I want to screw them up.
Thanks,
Basav

Sunday, March 25, 2007

dish tv package

Dear people,
i am going to say about dishtv”s responsibility and customer service because i had brought a dish tv package and they told me that they will activate it nextday but after 2 days they had activate it so that no one should buy this it is my request

TATA SKY is A BIG FAILURE in TAMIL NADU

Sun Tv And Sun News Will Not Come in Tata Sky!
So TATA SKY is A BIG FAILURE in TAMIL NADU
Once upon a time there was a problem between TATA SKY snd KALANIDHI MARAN.
SO NO SUN TV IN TATA SKY!!!!!!
Actually tata sky should have accepted the invitation to join with sun network’s dth.
Now DISHTV has joined with SUN NETWORK to LAUNCH ITS SUN DIRECT DTH SERVICE!!
Now The Rankings is :
1) DD DIRECT + (Better Quality)
2) DISH TV (Better Channels Count)
3) TATA SKY (Better ACTIVE Services)

In Dammam

In Dammam you can get the signal but u need to purchase 2.5 mtrs dish and good lnb

tata sky in Dammam

Hi Guys,
How can I get tata sky in Dammam or khobar in Saudi arabia?

Wednesday, March 21, 2007

Most folks here have serious probs

Crap! Most folks here have serious probs and to kick myself for not reading this before opting for Tata Fraudband.
I am in Bombay. My prob is that the service was never installed though a slick customer trapping agent told me it’ll be done in 48 hrs. After 10 “working” days I call to get a response that my issue will be resolved in 24 hrs. Well, 24 hrs later I get to know that my area is “not feasible” and my money will be refunded in 5 “working” days. 8 “working” days gone without any sign of my 3.5 grand so I call again to get a “24 hrs” issue solving promise. So funny that I was watching Sunny Deol rant about “tarikh pe tarikh, tarikh pe tarikh” from Damini the other day.
As some one suggested the only way to do things is to approach the office in the local area and stage a scene.
Since I am a repetitious fool (or a believer in the builders of post-independence India) I have bad Tata Indicom, a trashable Tata Sky and a never-connected Tata Broadband. If only JRD were alive to see all this.

Tuesday, March 20, 2007

Very Sorry No Line

The VSNL stand for Verry Sorry No Line The Tata takne over the VSNL only for the sell its Real Estate which is very big alone in Mumbai VSNL have propirity worth 200 crores which Tata is in the selling process

Dish Tv must be one of the only consumer company

Dish Tv must be one of the only consumer company that forces its users to contact their dealer to rectify problems rather than providing support themselves. This is a good way of fleecing customers as dealers who help Dish TV sell their product can remain in business by charging fees to attend complaints that are normally addressed free of cost by cable walas. Who knows, Dish TV is hand in glove with dealers; first disrupt transmission, then send dealers to rectify the defect against payment.
Stay away from dish TV if you want peace of mind. Stick to friendly neighbourhood cable wala. I am ruing the day I decided to get Dish TV installed. Imagine, taking 24 to 48 hours to attend to complaints.

DTH receiver or TATA sky

If anyone has DTH receiver or TATA sky and whishing to sell please give me as am wishing to buy . Am a poor worker here and cing a TV is so costy in gulf.
my number is 0507015297
vinodnp@gmail.com

Friday, March 16, 2007

here is the best scenario for all

Hi all once again,
Ok here is the best scenario for all of you who are facing a problem with the billing or even customer care.
My situation was as such - firstly i had mentioned in an earlier post that the service of tata’s suck’s an i’ll still stick to this theory. Ihad earlier faced a ridiculous billing problem which after contesting with their head honcho’s here in pune and going to the office an arguing an even willling to challenge them in court, my problem was solved an i received a bill of 2000/-
fair enough i payed cause i felt that ok i know i used the net for a cartain ammount so i paid it off and have now changed my plan to the 512 unlimited scheme, where infront of my eyes a technician at the kalyani nagar office changes my plan, i tell him i need a technician to come over an reinstall the dialer cause i did not have my copy. all in all they said it would be done an my account activated..now as always i waited an waited filled my complaints an eventually have to contact the billing department at 12.00 last night to finally understand that every technician there is even more incompetent than the first..why cause my id was not yet cleared cause they “forgot” to mention that my bill was paid, but when i log in to check my status on “my system” it shows that my account is active and on “their system” it’s still in dissabled mode…. exactly one thinks what the heck is going on??????
As far as customer service goes, these people seriously lack any knowledge as to how to handle a customer and is really annoying to hear them say ” thank you for your patience”…aarrrrrghhhh…..
My honest opinion…. go down to their head office in which ever city you are an fight for your rights an don’t get bullied over by them….

Tata Indicomm has surpassed every known thug in history

LOOK OUT, LOOK OUT. Tata Indicomm has surpassed every known thug in history. It has cheated the largest number of people in the history of India. Look at the net and a rough calculation would revel the total number of people with dues pending are those who have gone in for Tata indicomm. A total of 1000,000 people have been cheated and a record of 750,000 sites throw up when you search “Tata Indicomm Complaints”. Even ratan tata doesnt have as many sites. Maybe they should diversify into small time prostitution. More name and fame there. What a shame for all Parsis.

Thursday, March 08, 2007

Its shame to the word named Tata

Hi all had enough of complains about Services of Broadband . You know how they treat the employee means us. Beleive me its worse . we are the set of people who migrated to VSNL from Dishnet. they Treat us as Slaves. The language is worse. Even a broker will not use the words in kamatipura what they use . *0% of the Employee have shifted Reliance .Surprisingly all these employees are of Dishnet. No One cares for employee who is going to care of Customers. We should drag them to labour Court for misbehaving to employee and consumer court for cheating customers. The Bigest indesiplined person of this organastion is Roy Chako.he should be sacked first but I know Mr. N Srinath ( CEO) does not have the balls to sack. When i entered the pune office i found that I was in a brokal house rather than a civilised Tata Culture. The way they abuse eash other is amasing . I Bet on it this type of word can be found in a Brokal house. Hope this mail reaches to ratan Tata. It is just not great to purchase a company. Its great to retain Employee of the merged company. Which they Failed . Its shame to the word named Tata .

I insured my car

I insured my car from TATA AIG.The agent of the company offered a car vaccum cleaner as the discount on Rs,7790/=
premium.I got the policy document but not the vaccum cleaner.The company says the team who gave the offer has left the company so we can help you.Even they do not respond the phone calls.This is cheating in planned way.

tata indicom broadband

hi,
am having an incredibly frustrating time with tata indicom broadband here in bangalore. its been down for the past month and the call cenrtre has no idea what the status is and when it will be corrected. i am tired of wasting time and money calling up the call centre to receive pre programmed answers and zero responses to emails.
can anyone help me with an email address of someone in tata indicom who can resolve this for me asap.
tnx
pearlraj

Sunday, March 04, 2007

I am sure TATA INDICOM should be having much more complaints

If there is any operator that does not deserve to be in this fastest growing market, it is TATA INDICOM. The service, if it is working is pathetic to say the least. No one is available to redress your compaints. I you are going to get this connection, be sure to spend your precious time on contacting the customer care, yes surprisingly that is ou get the only thing that you will get it reply from. But what do you expect from a customer care when the connection is just not working. I am sure TATA INDICOM should be having much more complaints than all the operators put together anywhere in the world. You have to really thankful to them for making you get used to listening the music everytime you want to contact anyone. I am sure you can go on writing about this on and on, but what is the use. No one is listening.

u cannot complain to TRAI

Hi,
I have read your comments and i assume we are all in the same boat. I am a parsi, so the name Tata is pretty big and renowned in our community. But before blaming tata’s, Blame YOURSELF. We are all unfortunately Indians,(atleast i am) If someone counters that its a parsi company, id say yes but 99.9% of personel is non-parsi.Those really handling it include tons of hindus, muslims, christians, jains etc etc…basically thats not the point.The point is we indians have 0% work ethics, 0% responsiblities and 0% accountablity. You must all be fuming at what i said but i have reason to argue.
I applied for a 256 kbps connection with a fixed ip on the assurance all internet ports would be open, the executive came so fast to collect the cheque it wasnt funny, over and above he promised me a connection the next day as i had my wiring done. The tech who came the next day to install was fresh outta Jetking,”INDIA’S Premium Hardware School” He did not know his head from his tail and he was shocked to know he could not login to my account as someone had not typed in my info..lol. We waited for 7 hrs for someone was typing in my info at the other end and was actually conversing with him at the other end but to no avil…He left after that.After he left, i called up my executive and told him the same. He said he would look into it and get back to me within 10 mins..
Unfortunately the hero forgot to switch off his phone (typically dumb indian) and started talking to his colligues in how he got a 256 kbps static ip client and how he will retain him even though it will take him 2 weeks to complete the procedure.I was pretty amused at the same, seriously..:) Knowing its a typical indian fuckup, i sent an sms and email to cancel my connection.Since i assumed i knew it was indian at the other end, i did a stop payment the very next day. Today, i must have got abut 12-14 missed calls from him regarding my payment not being cleared. From my contacts inside vsnl, i found out that once the ip had been assigned it was locked for 1 yr with the registrant. It seems our typical indian hero did not inform his seniors about my disconnection, nor checked his email, nor did the support staff or customer care inform him of the same.
Now our retaining hero has to spend Rs.2000 on his own expense as my cheque has not gone through. I am pretty sure he must be calling back to assure me of the good services he can offer. Maybe if he was a lil more responsible, honest in his work, had better wotk ethics and customer relation skills…and oh yes…common sense to switch off his cell phone then he could have avoided the situation. I guess i shall play with him for the next 2 weeks and see how he would retain me
Btw…it makes no sense for you guys to send letters to support/customer care cause you have a typically dumb team of indians who would be MAYBE replying back with stupid things like clear your cache, remove your ethernet wire or the famous line “our connection is fine, please change your lan card”..hahahaha
Btw, u cannot complain to TRAI..it does not take individual complaints against ISP’s. The onyl legal recourse is you need to complaint to the consumer court in a class action suite where a group of not less than 10 should submit complaint sets as a group on common points/grounds. Consumer courts take arund 2 months to get dates compared to 5 yrs in a civil court (Therefore if u kill your tata executive, rest assured you could be hanged after 5 yrs
I will not file any suite against any isp as it does not bother me as i keep on changing them like i change clothes and also i plan to migrate very soon. I think if you pay per month, change isps and make a class action suite you guys would be better well off in this country. Till then study well and leave this place as you spoil your health with high BP
I am a graduate in commerce, MBA in IT (diploma),IGNIIT MSCD,MCSE,RHCE and am also CCNA certified. If you have any views, please post them on this blog and i shall try to reply back as soon as possible.
Thank You.